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Vision Decor Website Review & Ratings + Vision Decor Coupons

Vision Decor: Products & Services

Vision Decor is an online furniture store that offers a huge selection of living room furniture, bedroom sets, dining room sets, pet furniture, area rugs and much more. Vision Decor offers over 15,000 products.

Vision Decor sells:

Vision Decor: Company Background

Vision Decor is a privately held American based business that was founded in 2002. The Chief Executive Officer of Vision Decor is Eric Lau. The Vision Decor head office is located in California.

Vision Decor contact information:

  • Address: 16057 Valley Blvd, City of Industry, CA 91744, United States
  • Fax: 626.820.1252
  • Email: orders@visiondecor.com 
Vision Decor: Customer Feedback & Reviews

Customer reviews for Vision Decor were about 70% negative and 30% positive.

Positive customer reviews commented on:

  • Fast shipping
  • Good customer service

Negative customer reviews commented on:

  • Not receiving order
  • Hard to reach customer service
  • Poor customer service
  • Slow shipping
  • Difficult returns

Some customer reviews were:

 Visiondecor has been BY FAR the worst vendor I've ever dealt with. We purchased a bed frame from them because of the great price. Received it, attempted to put together, and 2 parts were defective. Called customer service 5 times to get replacement parts. The customer service phone number literally has no one on the other end. Emailed, and finally got a response. Each time it took them several days to respond

Placed order for table and chairs on dec. 11, they charged my credit card on dec. 13, I still have not received it! Trying to contact them is or get a legitimate response is not working. Don't waste your time or money with visondecor!

I ordered a sofa and loveseat on November 3rd and it is now six weeks later and I still have not received the items. Visiondecor will not answer their phones and always forces you to email. I'm not against this but they do not return their email and instead force you to some sort of message board where they keep tell me they are looking into the order. ...

... Not only did I receive an email within an hour from their customer service understanding my concerns and insuring me my product or a refund, but I received my item, in excellent shape 7 days after I placed my order. ...

Ordered a hard to find product from their site, only to be informed a few days later that it wasn't actually available. Just hoping the refund actually comes through now. ,,,

Vision Decor: Business Credibility & Trustworthiness

Vision Decor is not accredited with the Better Business Bureau, does not have a Better Business Bureau rating, nor does Vision Decor have a Better Business Bureau page. Over the last three years, there has been zero complaints filed against Vision Decor with the Better Business Bureau. Vision Decor has not received any awards.

Vision Decor: Website Popularity & Google Ranking

Vision Decor website popularity:

  • Vision Decor has a worldwide Alexa traffic rating of 507,923 out of 30 million websites.
  • Vision Decor has an American Alexa traffic rating of 125,868
  • Vision Decor has a Google pagerank of three out of ten.
  • The Vision Decor site receives around 698 unique visitors daily, which account for 4,190 daily page views.
  • About 72% of the visitors to the Vision Decor site are American.
Vision Decor: Social Media Presence

Vision Decor social media presence:

  • Vision Decor can be followed on Facebook; they have 420 likes on Facebook. Vision Decor usually updates their Facebook page very irregularly.
  • Vision Decor can be followed on Twitter; they have 1532 followers on Twitter and have posted 234 tweets. Vision Decor usually tweets every few months.
  • Vision Decor is on Pinterest; they have pinned 454 items
  • Vision Decor has a blog customers can follow
Vision Decor: Website Security & Safety

Vision Decor uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. Google Safe Browsing lists the Vision Decor site as "not suspicious" and states that no malicious software or suspicious content has been detected on it in the last ninety days. However, Google Safe Browsing has not visited the Vision Decor site in the last ninety days.

Vision Decor: Pricing & Packages

Vision Decor offers very competitive prices on all their products. In a price comparison of three products, Vision Decor was less expensive on two of the items and more expensive by pennies on one of the items than their leading online competitor was.

Baby Changing Table with Drawer in Cherry Finish

  • Vision Decor $135.90
  • Leading competitor: $233.14

9' x 12' Bamboo Shag Area Rug Eco-Friendly in Ivory Color

  • Vision Decor $1,300.00
  • Leading competitor: $1,299.95

Medium White ZenHaus Hideaway Dog House Nightstand End Table

  • Vision Decor $655.90
  • Leading competitor: $681.89
Vision Decor: Shipping Rates & Policies

Vision Decor shipping rates and policies:

  • Vision Decor only ships throughout the United States 
  • Vision Decor offers numerous shipping options: ground shipping, curbside drop off, in home delivery, drop ship, local pickup and postal service
  • Vision Decor offers free shipping on many items
  • Exact shipping options and costs are available at the checkout.
Vision Decor: Payment Methods Accepted

Vision Decor accepts most major credit cards; they accept MasterCard, Visa, American Express, and Discover Card. Vision Decor also accepts payment through PayPal; PayPal is a very secure way to pay for online purchases. In addition, Vision Decor also accepts MasterCard and Visa debit cards. Vision Decor does not accept money orders, wire transfers or checks of any kind.

Vision Decor: Returns, Refunds & Exchange Policy

Vision Decor return/refund policy:

  • Vision Decor offers a 30 day return policy
  • All returns must be in new unused condition and include all original packaging and paperwork.
  • Original shipping costs are non-refundable.
  • Customers are responsible for return shipping costs
  • Return Processing Fee will be 15% of the order total.

To make a return:

  • Vision Decor should send an email to orders@visiondecor.com
  • The return should be sent back via an insured trackable carrier
Vision Decor: Product images & screenshots
Vision Decor Coupons
Get 5% savings on all orders @ Vision Decor
Best Available Vision Decor Coupon:
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